We offer a curated selection of exquisite jewels and accessories, including hairclips, necklaces, rings, belly chains and earrings. Our products, such as the Rosa Node hairclip and Erica Vestita earrings, are designed to elevate any outfit with their unique artistry and elegance.

Our products stand out due to their exceptional craftsmanship and distinctive designs. Each piece is meticulously crafted to ensure that it not only serves as a fashion accessory mixing beads into unique and eternal flower jewels, but also as a statement piece for fashion-forward individuals.

To preserve the brilliance of the colours and not to damage it, it is essential to avoid putting your jewellery near any source of heat or moisture. Especially water. Your jewellery should be stored in a cool, dry and light place. In order to avoid the natural process of oxidation, we recommend that you wear your jewellery as often as possible and do not leave it in a closed box for too long.

To avoid premature wear of your jewellery, we recommend avoiding contact with water as much as possible.

To maintain the quality and appearance of your accessories, it is recommended to clean them gently with a soft cloth. Additionally, it is advisable to keep them away from harsh chemicals and direct sunlight. 

While our accessories are designed for durability, it is advisable to handle them with care and store them properly to prevent scratches or damage.

We advise using a soft microfibre cloth to gently polish your jewellery. Never use chemicals to clean your pieces, such as washing-up liquid or make-up remover.

The crystal used in our beads is a type of glass that contains strengthening minerals like lead oxide, potassium carbonate, and silica to make the material durable. The added strength allows the crystal to be moulded into thin and delicate shapes.

The oxidation of the pieces is a natural phenomenon, which will give your jewellery a beautiful patina over time. We recommend to wipe it with a soft cloth or a silver dedicated cloth to avoid too much oxydation and keep the shine as long as possible.

I purchased a piece from one of your retailers, who should I contact if I have a problem?
We advise you to contact the store where you bought your jewellery directly.

Just drop an email at sales@helenathulin.com to get In touch with a member of our team who will advise you on the repair process.

Once you have emailed us and set up a scheduled time, It is possible to drop off your SAV directly in our studio at 30 rue du Faubourg Saint-Antoine - Paris 75012.

For any request concerning the follow-up of your repair, do not hesitate to contact sales@helenathulin.com

If you are unable to put on your jewellery correctly, do not hesitate to visit our atelier or contact our customer service sales@helenathulin.com

For anything regarding the beadwork we offer a lifetime guarantee.

If your jewel is oxidized, a simple cleaning with a specific wipe should be enough. For this, we invite you to contact our customer service sales@helenathulin.com

Repairs take up to 2 weeks including processing and shipping times.

If the piece is not available online, don't hesitate to contact us on sales@helenathulin.com 

As we are still a young brand, our rings cannot be ordered in a specific size. The sizes available are 52, 54 and 56. If the jewelry is not available do not hesitate to register on the waiting list directly on our e-shop. You will be automatically contacted as soon as the piece is back in stock. 

For help choosing your ring size, please consult our size guide 
 Specific indications may be included in the product description to guide you.

We have today 70% of the beadwork made in our atelier and 30% is made in close collaboration with partner workshops in Portugal that we have selected for their exceptional know-how. You can book a visit of our atelier here.

Our jewellery is made between France and Portugal. For all the bases of our jewels, our brass and silver pieces are manufactured between France and Italy.

All the jewellery made in collaborations with designers are made in our Paris atelier.
Each jewel will be sent from France.

Our beads are all made between Czech Republic and Japan. However we work from our restricted selection of partners catalogues when sourcing our materials to restrain our carbon footprint.

Yes, regarding our pieces made with silver bases this metal has the characteristic of being hypoallergenic. Regarding the brass ones they are not hypoallergenic.

We create special projects in beads on any kind of support. Before a possible meeting with Helena to discuss your idea, our sales and production teams will study the feasibility of your project. 

We create special projects in beads on any kind of support. Before a possible meeting with Helena to discuss your idea, our sales and production teams will study the feasibility of your project. 

It is difficult to know in advance as our savoir-faire is intrinsically linked to the shapes of the beads. Do not hesitate to contact us directly at sales@helenathulin.com

Each special project is subject to a quote. The price depends on the complexity and worktime of the project, the design, the weight of the materials and the material itself.
You can get in touch with us at sales@helenathulin.com

The Helena Thulin team is very sensitive to environmental issues. We recycle in our offices, use environmentally friendly products and make sure that we use the energy necessary for the proper functioning of the offices in an optimal way. 

Customers have a period of fourteen (14) days from the date of receipt to exercise their right to withdraw from the contract without providing any explanation. The products must be returned in their original condition and packaging. Please note that return shipping costs are the responsibility of the customer.

Upon receipt of your order, please inspect the products for any anomalies. If you notice any damage or discrepancies, it is essential to note this on the delivery slip and report it to our buyer care team within three working days after delivery.

We accept various payment methods, including major credit cards and secure payment gateways. Please refer to the checkout page for a complete list of accepted payment options.

For any inquiries or assistance, you can reach our customer support team via email at contact@helenathulin.com. We are committed to providing timely responses to all customer queries.

Delivery times vary based on the destination. In France and within the European Union, delivery typically takes 3 to 4 days. For international deliveries, it may take up to 10 days. A signature will be required upon delivery.

Yes, you can request an exchange within fourteen (14) days from the date of receipt. The product must be returned in its original condition, and the return shipping costs will be borne by the customer. If the requested product is not available, a refund will be issued.

Yes, return shipping costs are the responsibility of the customer. For refunds, specific rates apply based on the location of the return: 8€ for France and 18€ for the European Union. Please ensure that you are aware of these costs before initiating a return.